CUSTOMLOOPCO · STORE INFORMATION
Privacy Policy
How CustomLoopCo handles information when you browse, contact us, or place an order.
Last updated: October 13, 2026
1. Who this policy covers
This policy applies to customloopco.com and the CustomLoopCo store. For privacy questions or requests, email [email protected]. Printify and payment providers also publish policies describing their own services.
2. Information you provide
Depending on the features you use, we receive your name, email address, billing and delivery addresses, telephone number, order details, account information, and messages sent to support. If a product supports personalization, we also receive the text, images, or other content you submit for that product. Please share only information needed for your request or order.
3. Website and payment information
The website may process technical information such as IP address, browser details, cookies, and session information to operate the store and help protect it from abuse. Payment is handled through the payment provider offered at checkout, such as PayPal. Do not send passwords or payment-card details to our support email.
4. How we use information
We use information to operate accounts and shopping sessions, process payments and orders, arrange production and delivery, respond to questions, provide order updates, investigate problems, and meet applicable recordkeeping obligations. Where privacy law requires a legal basis, processing may be necessary to perform a contract, comply with law, pursue legitimate interests such as store security, or rely on consent where required.
5. Production, delivery, and service providers
To fulfill an order, relevant order and recipient information is shared with Printify, its print providers, and delivery partners. Payment providers process information needed for payment and fraud prevention. Hosting, email, and other service providers may process information needed to run the website and support communications. Information may also be disclosed when required by law or necessary to address fraud or protect legal rights. Read Printify's Privacy Policy and PayPal's Privacy Statement for their practices.
6. Cookies and your choices
Store cookies and similar technologies can help remember shopping sessions, maintain sign-in, and support website security. Browser settings let you manage or delete cookies; blocking them may affect cart or account functionality. Additional analytics or marketing technologies, if introduced, will require appropriate disclosures and any consent required by applicable law.
7. Retention, security, and international processing
Information is retained for as long as needed for the purposes described here, including order support, accounting, legal obligations, and resolving disputes. The appropriate period depends on the information and applicable requirements. Service providers may process information in other countries. We use reasonable safeguards, but no online system can guarantee absolute security.
8. Your privacy requests
Depending on your location and applicable law, you may have rights to access, correct, delete, obtain a copy of, restrict, or object to processing of your information, or withdraw consent where processing relies on it. Contact us to make a request. We may need to verify identity before acting, and legal recordkeeping requirements may limit deletion. You may also have the right to complain to your local data-protection authority.
9. Children, links, and updates
The store is intended for customers able to enter into purchases under applicable law and is not directed at children. If you believe a child has provided personal information, contact us. Other websites linked here have their own privacy practices. We may update this policy as the store changes; the date below identifies the latest revision.